Last updated: 21 August 2026
At KORASIS, we respect your privacy and are committed to handling your personal information responsibly and transparently.
This Privacy Policy explains what personal data we collect when you visit korasis.gr, contact us or purchase a KORASIS product, why we use that information, who may receive it, how long we retain it and the rights available to you under the General Data Protection Regulation (GDPR) and applicable Greek law.
For the purposes of applicable data protection law, the data controller is:
The personal information we collect depends on how you interact with KORASIS.
Payments are processed through Stripe. KORASIS does not store your complete debit or credit card details.
If you contact KORASIS by email, telephone, contact form or another communication channel, we may retain your contact details and the content of the correspondence for the purpose of responding to your request and maintaining appropriate customer-service records.
If you choose to subscribe to KORASIS news or marketing communications, we collect your email address only. You can unsubscribe at any time via the link in every marketing email, or from this page.
Our hosting provider automatically logs basic technical information common to any website visit — such as IP address, browser type and pages requested — for the security and operation of the website. We do not currently use analytics or advertising cookies (see Section 4).
We process personal data only where we have an appropriate legal basis.
| Purpose | Legal Basis |
|---|---|
| Processing and fulfilling your order | Performance of a contract |
| Processing payments | Performance of a contract |
| Arranging delivery | Performance of a contract |
| Communicating with you about your order | Performance of a contract |
| Handling returns, repairs and customer-service requests | Contract and/or legitimate interests |
| Maintaining invoices and accounting records | Legal obligation |
| Protecting the website and preventing fraud or misuse | Legitimate interests and/or legal obligation |
| Responding to enquiries | Legitimate interests or steps taken at your request |
| Sending marketing communications | Consent |
Where we rely on legitimate interests, we consider whether our interests are compatible with your reasonable expectations and whether your rights and freedoms override those interests.
KORASIS currently uses only strictly necessary cookies required for the website to function — for example, keeping items in your cart and keeping you signed in. These cannot be disabled without affecting the site's functionality.
We do not currently use Google Analytics, advertising cookies, or any third-party marketing or tracking technologies. If that changes in future, we will update this section, introduce a consent mechanism before any non-essential cookie is set, and give you clear controls to accept, decline or change your choice.
Online payments are processed by Stripe.
When you make a payment, information required to complete and secure the transaction is transmitted directly to Stripe. Stripe may process information including your payment details, transaction information, contact details and information used for fraud prevention.
KORASIS does not receive or store your complete payment-card number. Stripe processes personal information in accordance with its own privacy and data-protection obligations — see stripe.com/privacy.
To deliver your order, we share the information necessary for delivery — your name, delivery address, telephone number and shipment details — with the courier or postal service handling your shipment. We currently ship using a flat shipping rate rather than live carrier tracking, and we provide our delivery partner only with the information reasonably necessary to deliver your order.
We use selected third-party service providers to operate korasis.gr and provide our services. These currently include:
We may also use professional advisers, accountants, technical service providers or public authorities where this is necessary for our business operations or required by law. If we add further tools — such as website analytics — in future, we will update this section first.
We do not sell your personal data to third parties.
Some of the technology and service providers used by KORASIS may process personal data in countries outside the European Economic Area. Where personal data is transferred outside the EEA, we rely on appropriate safeguards required by applicable data-protection law, where necessary — these may include European Commission adequacy decisions, Standard Contractual Clauses or other legally recognised transfer mechanisms.
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected and to comply with applicable legal, accounting and tax obligations.
When information is no longer required, it is deleted or anonymised where reasonably practicable, subject to applicable legal obligations.
Subject to the conditions and limitations provided by applicable law, you may have the right to:
To exercise your rights, contact us at hello@korasis.gr. We may need to verify your identity before fulfilling a request.
KORASIS does not currently use personal data to make decisions based solely on automated processing that produce legal effects or similarly significant effects concerning you.
We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, loss or misuse. No internet transmission or electronic storage system can, however, be guaranteed to be completely secure.
If you have concerns about how KORASIS processes your personal data, we encourage you to contact us first at hello@korasis.gr so that we can address your concerns.
You also have the right to lodge a complaint with the competent data-protection supervisory authority. In Greece, this is the Hellenic Data Protection Authority, Athens, Greece — www.dpa.gr. This does not affect any other rights or remedies available to you under applicable law.
We may update this Privacy Policy from time to time to reflect changes to our services, technologies, service providers or legal obligations. The current version will always be published on this page together with its latest revision date.
For questions about this Privacy Policy or the way KORASIS handles personal information, please contact:
Carry with purpose.